Airhouse Privacy Statement
updated May 24th, 2018
1. Data We Collect
a. Personal Data. We call Data that identifies, or that could reasonably be used to identify, You as an individual “Personal Data”. We collect Personal Data in different ways. For example, creating an account in our system, or signing up for our mailing list. The Personal Data that we may collect includes:
Contact details, such as name, postal address, telephone number, email address; and
Financial and Transaction Data, such as credit or debit card number, and bank account information;
b. Other Data. We call Data other than Personal Data “Other Data”. We collect Other Data through a variety of sources. One of our sources for Other Data is cookies and other technologies that record Data about the use of our websites, websites that implement our Services, and the use of our Services generally. Other Data that we may collect include:
Browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the version of the Services You are using; and
Cookie and tracking technology data, such as time spent on the Services, pages visited, language preferences, and other anonymous traffic data;
2. How We Use Data
a. Personal Data. We and our service providers use Personal Data to: (i) provide the Services; (ii) detect and prevent fraud; (iii) promote, analyze and improve our products, systems, and tools. Examples of how we may use Personal Data include:
To respond to inquiries, send service notices and provide customer support;
To process a payments, communicate regarding a payment, and provide related customer service;
For audits, regulatory purposes, and compliance;
To develop new products;
To send marketing communications;
To improve or modify our Services; and
To conduct aggregate analysis and develop business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of, our business.
3. How We Disclose Data.
Airhouse does not sell or rent Personal Data to marketers or unaffiliated third parties.
We use reasonable organizational, technical and administrative measures to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If You have reason to believe that Your interaction with us is no longer secure (for example, if You feel that the security of Your account has been compromised), please contact us immediately.
6. Choice and Access.
You have choices regarding our use and disclosure of Your Personal Data:
b. How You can access or change Your Personal Data. If You would like to review, correct, or update Personal Data that You have previously disclosed to us, You may do so by signing in to Your Airhouse account or by contacting us.
If emailing us Your request, please make clear in the email what Airhouse Location you have an account with and the Personal Data You would like to have changed. For Your protection, we may only implement requests with respect to the Personal Data associated with the particular email address that You use to send us Your request, and we may need to verify Your identity before implementing Your request. We will try to comply with Your request as soon as reasonably practicable.
7. Retention Period.
Airhouse Sport Academy Ltd.
401 – 1201 Commercial Way
Squamish, BC, V8B 0V1
Sensitive Information. Because email communications are not always secure, please do not include credit card or other sensitive Data in Your emails to us.
a. To Operate Our Services. Some cookies are essential to the operation of our website and Services. We use those cookies in a number of different ways, including:
Fraud Prevention and Detection. Cookies and similar technologies that we deploy through websites and the Services help us learn things about computers and web browsers used to access the Services.
b. To Analyze and Improve Our Services. Cookies help us understand how to make our website and Services work better for You. Cookies tell us how people reach our website and our Users’ websites and they give us insights into improvements or enhancements we need to make to our website and Services.
c. For Better Advertising. Cookies can help us provide more effective advertising on our website. For example, we might use a cookie to help prevent You from seeing the same advertisement multiple times or to measure how many times an advertisement is viewed or clicked on.
2. How We Use Other Technologies
a. Pixel tags. Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of Users (such as email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.
c. Flash Cookies. We may use Adobe Flash and other technologies to, among other things, collect and store information about Your use of the Services. If You want to block or control flash cookies, You can adjust Your settings.
3. How To Manage Cookies
Your web browser may allow You to change Your cookie preferences, including to delete and disable Stripe cookies. Please consult the help section of Your web browser or follow the links below to understand Your options, but please note that if You choose to disable the cookies, some features of our website or Services may not operate as intended.