FAQ’s

Our most frequently asked questions, answered!

 
 

  • A full copy of our Privacy Policy can be found here, and our Cookie Policy can be found here.

  • Drop-In sessions:

    • No refund - Credit only

    Lessons, Camps, and Birthday Partys:

    Changes can be made free of charge to your booking up to 7 days in advance. All changes are subject to availability.

    • +14 days before the start date of booking - 100% refund, however, a $35 admin fee will be applied

    • 14-7 days before the start date of booking - 50% refund

    • 7 days before the start date of booking - No refund given

    Minimum Registration and Class Transfers:

    • Airhouse reserves the right to cancel any Lesson program that does not meet a minimum registration requirement of 50%

    • Airhouse may be required to move the class to a different time or day in order to fill the minimum registrants' requirement and in doing so the class booking will be transferred.

  • Airhouse first opened in Squamish, B.C. in Dec 2015. We are a progressive, freestyle training centre offering a wide range of trampoline and action sport programs for everyone. Our goal is to provide the best athletic experience in a fun and progressive learning environment. We now have three amazing locations to our name in Squamish, Nanaimo and Kelowna.

    We believe that we can be a valuable part in all athletes development and training. Whether your sport is Trampoline, Skateboarding, BMX, Freerunning, Freeride Mountain Biking, Skiing, Snowboarding, Dance, Skating, Kite Boarding, Wake Boarding, Wake Surfing, Surfing, Wind Surfing, Moto Cross, Enduro….etc…. we all train in the air.

  • It is a requirement that everyone must have created an account and signed a waiver BEFORE they use the facility. We strongly advise you do this before arriving at the facility.

    When you 'sign up' to create your account you will then be prompted to sign the waiver, please ensure you both sign and initial this for yourself or for your dependent.

    To create your account and sign your waiver, please click your location:

  • We have a number of sessions during the day. They have defined start and end times. You are signing in to a specific session time. Please come at the start of the session to get the full experience and time.

    If you would like to stay for any additional sessions you must purchase another Drop-In pass for the subsequent session.

    Please see your locations Pike13 website for all products and schedules.

  • Did you know that there are grants available for kids to learn sports?

    We accept third-party billing from: Jumpstart, Athletics4Kids, Self design, Christian Heritage School, Kleos Open learning, Island ConnectED, Regent online Christian school.

    Head straight to their websites for more info, and talk to us today about third-party billing.

    You can use the funding to get your kids into programs. Families can apply to more than one funding source.

    Sports for everyone, and everyone to #ProgressYourPassion

  • Please contact your local airhouse.

  • To add family members to your account please make sure you have logged in to your location: Kelowna, Nanaimo or Squamish. Once in your account you can add a family member and sign the waiver too. Waiver’s need to be signed by a parent or legal guardian of everyone under 19 years of age (18 and under).

    If your child is attending with another parent please create an account and sign the waiver before they attend. This will make their check-in experience much smoother and avoid wait times.

  • Drop-In Training – All ages 3 to Adult.

    Every person in the activity zone must pay the Drop-In fee.

    3 & 4 year-olds must be accompanied by a paying Parent or Guardian, 19 or older, into the activity zone. Note that only the first session of the day is when the parent can go free with their child, however all sessions after that the parent will also need to pay for entry.

    Children, 5 - 10, must have a parent in the building at all times.

    Ages 11 and up can be dropped off.

    Open to Adults too.

    Each location offers special Drop-In evenings such as Girls Only skate sessions, and Adult-only. PLease check your location schedule to see what is on offer and when.

    1. It’s great for your heart It provides a vigorous aerobic workout, getting your heart to increase the rate at which it pumps blood around your body. It also strengthens the muscles needed for a healthy cardiovascular system.

    2. It’s an efficient and easy way of exercising According to a Nasa study, jumping on a trampoline for 10 minutes is equivalent to a 30-minute run, giving you the same benefits in a third of the time.

    3. It’s easy on your joints Trampolining is a low-impact exercise, because the bouncy mat absorbs the force when you land, preventing jarring of your ankles, knees, hips and spine. It’s easier on your joints than running or jogging.

    4. It helps you build strong bones The repetitive jumping puts your bones under a small amount of stress, which is needed to encourage them to build up mineral content. This increases the density of your bones and reduces your chance of developing conditions such as osteoporosis.

    5. It builds strong muscles Powerful jumping strengthens the muscles in your legs, as they work hard to push you upwards. With repetitive jumping, your muscles have to contract more often than they do with most other exercises, which increases their stamina.

    6. It helps with coordination You need to be able to really concentrate to maintain balance, achieve different positions, jump high and prepare for the next position – all at once. Practicing this improves motor skills and helps with coordination.

    7. It’s good for relieving stress and boosting your mood Exercise, such as trampolining, will release endorphins, the feel-good brain chemicals. These can help to reduce stress and ease anxiety and depression. It’s fun and can leave you feeling invigorated.

    8. It helps to tone your body Trampolining uses a variety of muscles, including your legs and stomach, because you use your core muscles to stay balanced. Bouncing on a trampoline on a regular basis can help to keep your stomach and bottom toned.

    9. It can assist you in losing weight Jumping on a trampoline burns calories. It can also boost the rate at which your body metabolises food, which will help it to burn fat.

    10. It helps your lymphatic system to do its job The lymph system, which carries toxic substances out of your body, needs gravity and body movement to work properly. Bouncing on a trampoline stimulates the lymphatic drainage system to get rid of toxins, bacteria and waste from your cells, effectively cleansing them.

    11. It improves energy levels More oxygen flows around your body when you bounce on a trampoline and this can result in a rise in energy levels. Meanwhile, getting extra oxygen to your brain can improve mental alertness.

    From http://www.womensweekly.co.nz/

  • We recommend comfortable athletic wear. Here are some things to wear and not to wear.

    To wear & bring:

    • Athletic attire.. jumping in jeans is just sweaty and you can’t do all the cool tricks

    • Socks – everyone has to have grip socks. All socks must have a grippy bottom (yes we sell them but you can bring your own.. preferably washed and smelling like roses).

    • Water bottle – you are going to sweat. We sell water bottles and bottles full of water so if you don’t have one no worries we can help you out.

    • Shorts or pants… As well as an extra pair for the little ones... seems obvious but some kids are just too excited to get here.

  • That depends on their age and what they are doing!

    For all Lessons, Camps products then yes you can drop them off. You must please sign them in and sign them out so please come inside during drop off and pick up.

    For our Drop-in Sessions:

    • 3 & 4 year olds need to have a paying adult, 18 or older, in the trampoline area with them at all times. During Toddler Time our price is per Toddler and the Adult is free, although this is currently only applicable for the first session of each day. A maximum number of Toddler’s per responsible adult is 3. If a 3 or 4 year old comes during Open Drop-in a paying Adult must be in the trampoline area with them.

    • 5 – 10 year olds must have an adult in the building at all times. If you are looking to drop off and go please look into our Lesson and Camp program. Older siblings that are under 19 do not count as a supervising adult.

    • 11+ year olds can be dropped off and the adult does not have to stay in the building. All kids in the party must be 11 or older to leave. Make sure we have your correct mobile phone number on file and your ringer is on. The most popular phone call is them calling you because they want to buy an ice cream.

  • There are only 2 ways to get on that Squamish Super Tramp.

    Be enrolled in a Lessons program and if you are demonstrating good skills and control then your coach can be asked to supervise you on it.

    Be 13 or older and pass a test from one of our qualified coaches. Everyone has to take the test… even superman.

  • Coaches are here to help during all of our Drop-In training sessions. A coach can teach up to their level of certification. They will have time to give tips and pointers for what you are working on.

    The best way to learn to do a backflip fast take one of our Private Lessons. These private lessons are great for 1 on 1 or 2 on 1 instruction. Work on specific skill improvement at your own pace. The next best way to learn to do a backflip is to take our Airhouse Lessons. As you move through the skill progression you’ll find that all roads lead to flipping.

  • For safety reasons, we limit children to being the recommended age of 3 y/o+ before using the Trampolines. We welcome all children from the age of 18 months+ to use the rest of our facility, such as the soft play features and spring floor.

  • Great question. The answer is YES!

    You can book a birthday Party or a Group booking. Check your location for options and info.

    • Kelowna: airhouse-kelowna.pike13.com

    • Nanaimo: airhouse-nanaimo.pike13.com

    • Squamish: airhouse-squamish.pike13.com